Consumer Protection Association

Improving your home can be expensive at the best of times, but when you have not properly looked into the contractor you are hiring you could be left high and dry, facing severe financial losses.

Don’t gamble and choose a contractor on hearsay alone, use the CPA to find an approved firm to carry out improvements to your property.

The CPA was established to fulfil two functions: to assist in the elimination of unscrupulous trades from the home improvement market and to protect the consumer by regulating and raising standards of operation.

Each and every CPA member is thoroughly checked and approved to ensure they meet the exacting standards of best practices within their chosen trade. Only then are they eligible to join the CPA membership scheme that requires them to display consistent craftsmanship and excellent customer service.

The CPA Licence is a tremendous asset to our company and allows us to offer the client not only an installation insurance backed guarantee for up to 5 years but also peace of mind to clients when looking for a safe, reliable contractor and no unnecessary risks need to be taken as we are fully vetted by the CPA.

HPS (UK) LTD is celebrating five years as a member of the prestigious Consumer Protection Association (CPA).

HPS (UK) LTD which is based in Hendon, has been an accredited member of the CPA – which is a leading industry body that promotes best practice amongst tradesmen and the public – for five years and had this achievement recognised by receiving a certificate from the Association.

The CPA has been in business for twenty two years and is recognised as the number one resource for connecting accredited home improvement contractors with consumers.

It is regulated by the Financial Conduct Authority (FCA) and provides insurance backed guarantees (IBGs) and deposit protection to installers carrying out home improvements.

Only companies that are the best of the best and meet the CPA’s rigorous high standards are granted membership.

With members regularly vetted by the CPA, achieving five years of membership is considered a big accolade in the home improvement industry.

Jeremy Brett, who is a Director at the CPA, comments: “Being a CPA member for five years is a major achievement, as only the best home improvement companies are granted membership year after year.”

“HPS (UK) LTD is a fine example of a company doing things properly in the Home Improvement Industry and working hard to raise standards and offer the best levels of service and workmanship. The CPA looks forward to working with HPS (UK) LTD in the years ahead.”

Howard Gold, who is Director of HPS (UK) LTD, comments: “I am delighted to have received recognition for being a member for five years. This means we are doing things right and thanks to the CPA we are winning more and more business each year. Consumer’s trust companies that are CPA members and this helps us to win business.”

“The fact we’ve been members for five years shows just how effective it is.”

The CPA is recognised by consumers as one of the most trusted resources for finding accredited and vetted installers.

The CPA also offer its members a host of beneficial schemes such as marketing support; sales training help; and quarterly assessment reports that tell members what their customers think about the work they are doing.

The CPA is also know to fight the corner of its members and regularly meets with MPs and appears in the national press, discussing issues such as VAT and women in construction.